Retention software for multi-channel campaigns means one canvas: actions, conditions, delays. Open missed? Fire SMS. Deposited? Suppress the soft offer. That’s the retention channel you actually run.
- Intelligent orchestration — decisions and conditions on opens, clicks, deposits, and waits.
- Channel sequencing — email → SMS → next hit on a clock you control.
- Unified management — one place to plan, publish, and kill underperforming paths.
- Personalization — segment and field data across every step.
- Reporting — defend the spend per channel and per path.
Use it for welcome, reactivation, VIP, and dormancy recovery — wherever a single-channel blast leaves money on the table.
